--- title: FPD blogs | Practice Management description: Practice Management | Fpd blogs --- Homepage ### LATEST NEWS All Posts Business Careers Early Childhood Development Featured Health Higher Certificate in ECCE Management Monitoring & Evaluation Online Learning PD Health Professions Education and Leadership Postgraduate Diploma in Distance Higher Education Postgraduate Diploma in General Practice Postgraduate Programmes Practice Management Public Health Sport & Athletics Latest Oldest [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Quality%20improvement.jpg) ](https://online.foundation.co.za/latest-news/quality-improvement-101-for-health-managers-pdsa-cycles-in-practice) [Health](https://online.foundation.co.za/latest-news/tag/health) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Mar 24, 2026 4:29:06 PM ## [Quality Improvement 101 for Health Managers: PDSA Cycles in Practice](https://online.foundation.co.za/latest-news/quality-improvement-101-for-health-managers-pdsa-cycles-in-practice) Start quality improvement with confidence. Learn the Plan-Do-Study-Act cycle and how to test changes safely in real health settings. [ Read more ](https://online.foundation.co.za/latest-news/quality-improvement-101-for-health-managers-pdsa-cycles-in-practice) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Picking%20practice%20software.jpeg) ](https://online.foundation.co.za/latest-news/picking-software-a-checklist-for-a-smooth-switchover) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 4:14:00 PM ## [Picking Practice Software: A Checklist for a Smooth Switchover](https://online.foundation.co.za/latest-news/picking-software-a-checklist-for-a-smooth-switchover) Thinking of moving from paper to digital systems? Compare features, implementation steps and training tips to make practice software work for you. [ Read more ](https://online.foundation.co.za/latest-news/picking-software-a-checklist-for-a-smooth-switchover) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Building%20a%20reliable.jpeg) ](https://online.foundation.co.za/latest-news/building-a-reliable-roster-scheduling-staff-for-coverage-and-fairness) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 4:12:42 PM ## [Building a Reliable Roster: Scheduling Staff for Coverage and Fairness](https://online.foundation.co.za/latest-news/building-a-reliable-roster-scheduling-staff-for-coverage-and-fairness) Staff scheduling affects patient care and morale. Learn practical rostering methods, leave planning and shift handover habits for small teams. [ Read more ](https://online.foundation.co.za/latest-news/building-a-reliable-roster-scheduling-staff-for-coverage-and-fairness) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Stock%20and%20supplier.jpeg) ](https://online.foundation.co.za/latest-news/stock-and-supplier-control-in-clinics-prevent-shortages-and-cut-waste) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 4:11:31 PM ## [Stock and Supplier Control in Clinics: Prevent Shortages and Cut Waste](https://online.foundation.co.za/latest-news/stock-and-supplier-control-in-clinics-prevent-shortages-and-cut-waste) Get control of consumables and medicines with simple stock systems. Improve ordering, reduce expiry losses and keep care running smoothly. [ Read more ](https://online.foundation.co.za/latest-news/stock-and-supplier-control-in-clinics-prevent-shortages-and-cut-waste) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Leading%20the%20front%20desk.jpeg) ](https://online.foundation.co.za/latest-news/leading-the-front-desk-handling-complaints-with-confidence-and-care) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 4:10:44 PM ## [Leading the Front Desk: Handling Complaints with Confidence and Care](https://online.foundation.co.za/latest-news/leading-the-front-desk-handling-complaints-with-confidence-and-care) Complaints are inevitable. Learn de-escalation steps, documentation tips and service standards that protect your practice and patient trust. [ Read more ](https://online.foundation.co.za/latest-news/leading-the-front-desk-handling-complaints-with-confidence-and-care) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_POPIA%20for%20medical.jpeg) ](https://online.foundation.co.za/latest-news/popia-for-medical-practices-how-to-protect-patient-privacy) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 4:09:14 PM ## [POPIA for Medical Practices: How to Protect Patient Privacy](https://online.foundation.co.za/latest-news/popia-for-medical-practices-how-to-protect-patient-privacy) Build practical data protection habits in your practice. Learn what POPIA means for records, consent, staff access and secure communication. [ Read more ](https://online.foundation.co.za/latest-news/popia-for-medical-practices-how-to-protect-patient-privacy) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Medical%20billing%20basics.jpeg) ](https://online.foundation.co.za/latest-news/medical-billing-basics-claims-codes-and-common-mistakes-to-avoid) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 3:58:49 PM ## [Medical Billing Basics: Claims, Codes and Common Mistakes to Avoid](https://online.foundation.co.za/latest-news/medical-billing-basics-claims-codes-and-common-mistakes-to-avoid) Medical billing does not have to be mysterious. Understand claims workflows, coding basics and how to reduce rejections in day-to-day practice admin. [ Read more ](https://online.foundation.co.za/latest-news/medical-billing-basics-claims-codes-and-common-mistakes-to-avoid) [![](https://online.foundation.co.za/hubfs/FPD%20Blog_Mapping%20the%20patient.jpeg) ](https://online.foundation.co.za/latest-news/reception-to-follow-up-mapping-the-patient-journey-in-a-busy-practice) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By James Archibald, Feb 20, 2026 3:58:10 PM ## [Reception to Follow-Up: Mapping the Patient Journey in a Busy Practice](https://online.foundation.co.za/latest-news/reception-to-follow-up-mapping-the-patient-journey-in-a-busy-practice) A smoother patient journey improves care and cash flow. Learn how practice managers can reduce bottlenecks and build a consistent patient experience. [ Read more ](https://online.foundation.co.za/latest-news/reception-to-follow-up-mapping-the-patient-journey-in-a-busy-practice) [![Why Practice Managers Are the Backbone of the Healthcare Industry](https://online.foundation.co.za/hubfs/diverse-male-and-female-doctor-holding-digital-tab-2023-11-27-05-07-20-utc.jpg) ](https://online.foundation.co.za/latest-news/why-practice-managers-are-the-backbone-of-the-healthcare-industry) [Health](https://online.foundation.co.za/latest-news/tag/health) [Featured](https://online.foundation.co.za/latest-news/tag/featured) [Practice Management](https://online.foundation.co.za/latest-news/tag/practice-management) By Shawn Greyling, Feb 25, 2025 2:58:32 PM ## [Why Practice Managers Are the Backbone of the Healthcare Industry](https://online.foundation.co.za/latest-news/why-practice-managers-are-the-backbone-of-the-healthcare-industry) Discover why practice management jobs are in high demand and how practice managers keep healthcare facilities running smoothly. [ Read more ](https://online.foundation.co.za/latest-news/why-practice-managers-are-the-backbone-of-the-healthcare-industry) Developing people, changing lives. [Apply Now](https://apply.online.foundation.co.za/s/login/) ## APPLICATION FEE NOTICE A non-refundable application fee is required before you can submit your application: **Higher Certificates and Advanced Diplomas: R150** **Advanced Management Programme: R150** **Postgraduate Diplomas: R200** You can start your application now, and payment will be made through the secure payment portal during the process. Submission will only be possible once the fee has been paid. [CONTINUE](https://apply.online.foundation.co.za/s/login/) CANCEL