Picking Practice Software: A Checklist for a Smooth Switchover
Thinking of moving from paper to digital systems? Compare features, implementation steps and training tips to make practice software work for you. Read more
Building a Reliable Roster: Scheduling Staff for Coverage and Fairness
Staff scheduling affects patient care and morale. Learn practical rostering methods, leave planning and shift handover habits for small teams. Read more
Stock and Supplier Control in Clinics: Prevent Shortages and Cut Waste
Get control of consumables and medicines with simple stock systems. Improve ordering, reduce expiry losses and keep care running smoothly. Read more
Leading the Front Desk: Handling Complaints with Confidence and Care
Complaints are inevitable. Learn de-escalation steps, documentation tips and service standards that protect your practice and patient trust. Read more
POPIA for Medical Practices: How to Protect Patient Privacy
Build practical data protection habits in your practice. Learn what POPIA means for records, consent, staff access and secure communication. Read more
Medical Billing Basics: Claims, Codes and Common Mistakes to Avoid
Medical billing does not have to be mysterious. Understand claims workflows, coding basics and how to reduce rejections in day-to-day practice admin. Read more
Reception to Follow-Up: Mapping the Patient Journey in a Busy Practice
A smoother patient journey improves care and cash flow. Learn how practice managers can reduce bottlenecks and build a consistent patient experience. Read more
How to Write Evaluation Reports People Actually Read
Turn data into decisions with clear evaluation writing. Learn structures, visuals and recommendations that help stakeholders act on evidence. Read more
Indicators That Matter: Moving from Activities to Real Outcomes in M&E
Struggling with indicators? Learn how to choose measures that reflect outcomes, not just activity. Improve reporting and decision-making with M&E. Read more
Play-Based Learning in the Early Years: Turning Play into Progress
See how purposeful play supports language, numeracy and social skills. Get ideas you can use in your ECD setting straight away. Read more