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Higher Certificate in Practice Management
The Higher Certificate in Practice Management programme caters to the unique business dynamics, current priorities, and operational requirements of healthcare practitioners in private practice settings. This specialised programme offers a strategic blend of business principles and operational management skills tailored specifically for the healthcare sector, within the ethical framework relevant to the South African healthcare landscape.
As a student, you will delve into essential aspects such as integrating services amidst managed care and the National Health Insurance (NHI), crafting and implementing practical business plans suited for the practice, leveraging systems effectively to achieve practice objectives, devising marketing strategies compliant with healthcare legislation, and implementing sound financial management practices for optimal business outcomes. This programme is designed to empower healthcare professionals and practice managers with the functional and operational competencies necessary to manage small to medium-sized healthcare businesses while prioritising effective and efficient patient care delivery.
Through a combination of theoretical insights, practical applications, and industry-relevant case studies, this programme equips you with the knowledge, skills, and strategies required to navigate the complexities of healthcare management in an evolving healthcare environment. We will equip you to excel in managing healthcare practices with proficiency, integrity, and strategic foresight.
Requirements
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To apply for this programme, an applicant must have:
• A Grade 12 National Senior Certificate
OR
• Relevant NQF Level 4 qualification
We recommend having the following to study online:
Computer skills:
Computer skills and the ability to perform common tasks
Email and file management (create, access, edit, save, upload and download documents)
Ability to use a word processing program
Web-browsing skills
Computer requirements:
Laptop or PC
A stable internet connection
Video recording
Audio storage and playback
Audio recording
Web browsing
Document creation
Access to social networking
E-book storage and reading
Study notes storage and reading (PDF, MS Office)
Video storage and playback
• Completed application form.
• Certified copy of South African Identity Document (South African citizens only) / official passport (foreign students).
• Certified copy of highest qualification and any other certification as proof of meeting minimum entry requirements for this programme.
• SAQA and USAF verification as it is required for verification of recognition of foreign qualifications.
MODULES
This programme will run over 18 months and is split into modules that are eight weeks long. This includes seven weeks of study and a one-week break.
Total Fees: R3,313
Credits : 15
This module provides an in-depth exploration of the intricacies surrounding the international and South African healthcare environments. Students will delve into the structures, policies, and challenges that shape healthcare systems on a global scale, gaining insight into the diverse approaches to healthcare delivery, financing, and regulation across different countries. The module will also focus on the unique characteristics of the South African healthcare landscape, examining the interplay between public and private sectors, healthcare policies, and socio-economic factors impacting healthcare access and outcomes. Students will develop an understanding of the complexities in healthcare environments, equipping them to navigate and contribute meaningfully to healthcare initiatives internationally and locally.
Total Fees: R3,313
Credits : 15
This module provides a comprehensive overview of Human Resource Management (HRM) practices and principles. Students will explore key functions such as recruitment, selection, training and development, performance management, compensation, and employee relations. The module also covers HRM strategies aligned with organisational goals and legal requirements.
Total Fees: R3,313
Credits : 15
This module will cover the fundamental concepts and practices essential for effective financial decision-making within organisations. Topics such as financial analysis, budgeting, forecasting, risk management, and capital budgeting will be covered. Through a combination of theoretical discussions and practical examples, students will gain insights into managing financial resources efficiently and optimising financial performance. By the end of this module, students will be equipped with the knowledge and skills necessary to navigate financial challenges and contribute to the financial health of their organisations.
Total Fees: R3,313
Credits : 15
In this module, the intricate intersection of Health Law and Ethics will be covered, giving students a comprehensive understanding of legal frameworks and ethical considerations within the healthcare domain. Students will explore various aspects of health law, including regulations, liability, patient rights, and healthcare governance. Ethical dilemmas and principles such as autonomy, beneficence, non-maleficence, and justice will also be examined in the context of healthcare decision-making and practice.
Total Fees: R3,312
Credits : 15
This module delves into the principles, strategies, and structures underlying managed care in organisations. Students will examine the impact of managed care on healthcare delivery, access, and patient outcomes. By the end of this module, participants will be equipped to navigate the complexities of managed care and contribute effectively to healthcare management and policy decision-making.
Total Fees: R3,312
Credits : 15
This module offers a comprehensive overview of strategic management, focusing on the formulation, implementation, and evaluation of organisational strategies to achieve long-term goals and objectives. Key concepts such as environmental analysis, competitive advantage, strategic planning processes, and organisational change management will be explored. In addition, the module will cover strategic decision-making frameworks, performance measurement, and strategy implementation tactics. Through case studies, simulations, and interactive discussions, students will develop the analytical and critical thinking skills necessary to navigate strategic challenges and will be able to contribute to organisational success. By the end of this module, students will be equipped to effectively lead strategic initiatives, drive innovation, and adapt to dynamic business environments.
Total Fees: R3,312
Credits : 15
This module focuses on the principles and practices essential for effective management of organisational operations. The module will cover operational strategies for improving efficiency, reducing costs, and enhancing customer satisfaction. By the end of this module, students will be equipped to streamline operations, mitigate risks, and drive sustainable growth within their organisations.
Total Fees: R3,312
Credits : 15
This module offers an exploration of strategic marketing and customer relations, focusing on the strategic alignment of marketing efforts with customer needs and organisational goals. Students will delve into market segmentation, targeting, positioning, branding, and marketing mix strategies. The module will also cover effective customer relationship management (CRM) strategies aimed at building and maintaining strong customer relationships. Knowledge will be gained through case studies, practical exercises, and interactive discussions, to help the student develop integrated marketing plans that effectively engage customers and drive business growth.
FEES FOR 2025
*Fees quoted are for 2025 and are subject to an annual increase.
Number of modules: 8
Programme credits: 120
SAQA ID: 96726